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DMG Autocare Ltd ​​

​Mobile Mechanic

​​​​​TERMS & CONDITIONS




MOTOR VEHICLE REPAIR

    1. DMG AUTOCARE LTD ACCEPT VEHICLES FOR REPAIR, MOT PREP, EXAMINATION, ESTIMATING, THE COST OF REPAIRS. THESE TERMS AND CONDITIONS GOVERN THE ENTIRE CONTRACT BETWEEN DMG AUTOCARE LTD AND THE CUSTOMER. ALL OTHER RIGHTS ARE EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW




EXCHANGES / REFUNDS

    2    SUBJECT TO YOUR STATUTORY RIGHTS (WHICH SHALL NOT BE AFFECTED BY THIS PROVISION), ONCE FITTED TO YOUR VEHICLE ANY PARTS CANNOT BE EXCHANGED. IF YOU BELIEVE THAT A PART WE HAVE FITTED IS FAULTY, WE MAY OFFER YOU THE OPTION OF PURCHASING A REPLACEMENT WHILE THE ORIGINAL PART IS SENT TO THE MANUFACTURER FOR ANALYSIS. THE PARTIES AGREE THAT, IN THE UNLIKELY EVENT OF ANY DEFECT ARISING IN THE PARTS, THE ADJUDICATION BY THE MANUFACTURER AS TO THE CAUSE OF FAILURE AND THEIR DECISION WILL BE FINAL. IF THE MANUFACTURER CONFIRMS THAT THE PRODUCT IS FAULTY THE COST OF YOUR REPLACEMENT WILL BE REFUNDED.

    3    WHERE A VALID CLAIM IS BASED ON ANY DEFECT IN A GOOD'S QUALITY OR CONDITION OR FAILURE TO MEET SPECIFICATION; DMG AUTOCARE LTD  SHALL BE ENTITLED TO REPLACE THE GOODS (OR THE PART IN QUESTION) FREE OF CHARGE. AT DMG AUTOCARE’S SOLE DISCRETION IT MAY REFUND TO THE CUSTOMER THE PRICE OF THE GOODS (OR A PROPORTIONATE PART OF THE PRICE), BUT DMG SHALL HAVE NO FURTHER LIABILITY TO THE CUSTOMER OR ANY OTHER PERSON.




TIME-KEEPING / LATE ARRIVAL FOR APPOINTMENTS

    4    EVERY ENDEAVOUR WILL BE MADE TO CARRY OUT WORK BY THE TIME DESIRED, BUT THE COMPANY SHALL NOT BE LIABLE FOR ANY DELAY HOWSOEVER OCCASIONED AND NOTWITHSTANDING THAT A DEFINITE DATE FOR COMPLETION MAY BE SPECIFIED.

    5    IF YOU HAVE BOOKED AN MOT OR SERVICE AND HAVE SELECTED A SPECIFIC TIME, PLEASE BE PUNCTUAL OR OUR ABILITY TO OFFER THE SERVICE THAT DAY MAY BE IMPACTED. FOR SERVICING, YOUR VEHICLE SHOULD BE WITH US NO LATER THAN 10AM.

    6    WHERE YOU HAVE PAID IN ADVANCE FOR ANY SERVICES FROM DMG AUTOCARE LTD AND YOU DO NOT ATTEND THE SCHEDULED APPOINTMENT (OR MAKE ALTERNATIVE ARRANGEMENTS/EXERCISE YOUR RIGHTS TO CANCEL) DMG AUTOCARE LTD SHALL BE ENTITLED TO RETAIN ONE HUNDRED PER CENT (100%) OF THE RELEVANT ADVANCE PAYMENT FOR AN MOT APPOINTMENT AND FIFTY PER CENT (50%) OF THE RELEVANT ADVANCE PAYMENT FOR A SERVICE APPOINTMENT.




CANCELLATION / RESCHEDULING OF ONLINE BOOKINGS AND APPOINTMENTS

    7    APPOINTMENTS CAN BE RESCHEDULED TO AN ALTERNATIVE DATE (SUBJECT TO AVAILABILITY) PROVIDED TWO CLEAR WORKING DAYS ARE ALLOWED BETWEEN RESCHEDULING AND THE ORIGINAL APPOINTMENT (E.G. APPOINTMENTS FOR THURSDAY CAN BE RESCHEDULED UP TO MIDNIGHT ON MONDAY).

    8    YOU HAVE THE RIGHT TO CANCEL ANY BOOKING OF SERVICES WITHOUT CHARGE BY GIVING WRITTEN NOTICE OF SUCH CANCELLATION TO DMG AUTOCARE LTD WITHIN SEVEN WORKING DAYS (BEING ALL DAYS OTHER THAN SATURDAYS, SUNDAYS OR PUBLIC HOLIDAYS) FROM THE DATE AFTER THE DAY OF THE ONLINE PURCHASE OR BOOKING.




ESTIMATES

    9    ESTIMATES ARE EFFECTIVE ONLY FOR 14 DAYS AFTER DESPATCH. IF INSTRUCTIONS ARE NOT RECEIVED FROM A CUSTOMER (IN RESPONSE TO AN ESTIMATE RENDERED) WITHIN 14 DAYS FROM DISPATCH OF THE ESTIMATE, THE COMPANY MAY CHANGE ITS USUAL GARAGE RATES FROM THE DATE THE VEHICLE WAS RECEIVED UNTIL ITS COLLECTION. (NOTE: - THE COMPANY DOES NOT AS A GENERAL RULE MAKE ANY CHARGE FOR GARAGING, PENDING INSTRUCTIONS, IF THE REPAIRS ARE ULTIMATELY CARRIED OUT BY THE COMPANY AND DULY PAID FOR.)

    10    ALL ESTIMATES BY THE COMPANY ARE BASED ON THE CURRENT COST TO THE COMPANY OF LABOUR, MATERIALS AND SPARE PARTS AT THE DATE OF ESTIMATE. IN THE EVENT OF ANY VARIATION OCCURRING BEFORE OR AFTER ACCEPTANCE THE COMPANY MAY IF IT THINKS FIT REQUIRE THE CUSTOMER TO PAY ON COMPLETION OF THE WORK ANY INCREASE DUE TO SUCH VARIATION.

    11    IF NO PRICE IS STATED OR IF PART ONLY OF THE WORK COVERED BY THE ESTIMATE IS CARRIED OUT THE COMPANY SHALL BE ENTITLED TO CHARGE A REASONABLE AND PROPER PRICE FOR THE WORK DONE (INCLUDING ANY STRIPPING DOWN LEADING TO DETERMINATION AS TO THE PRACTICABILITY OR OTHERWISE OF ANY WORK AND REASSEMBLY) AND FOR MATERIALS AND SPARE PARTS SUPPLIED.

    12    IF IN THE OPINION OF THE COMPANY IT IS IMPRACTICAL FOR ANY REASON TO CARRY OUT ANY OF THE WORK IT HAS BEEN INSTRUCTED TO CARRY OUT IT SHALL BE ENTITLED TO REFRAIN FROM CARRYING OUT OR COMPLETING SUCH WORK (NOTWITHSTANDING THAT AN ESTIMATE MAY HAVE BEEN GIVEN BEFORE) AND TO CARRY OUT ONLY SUCH WORK AS IN THE OPINION OF THE COMPANY MAY BE PRACTICABLE.

    13    VARIATION OF ANY KIND IN THE ESTIMATE, OR THE SCOPE OF THE REPAIR, OR THE PRICES CHARGEABLE, OR OTHERWISE HOWSOEVER, SHALL BE SUBJECT TO ALL THESE CONDITIONS. ANY SUCH VARIATION SHALL NOT BE DEEMED TO CONSTITUTE OR CREATE A NEW OR SEPARATE CONTRACT, AND THE ORIGINAL CONTRACT SHALL REMAIN IN FORCE, BUT AS SO VARIED. NO ACT OF COMMISSION OR OMISSION BY THE COMPANY IN RELATION TO ANY VEHICLE SHALL CONSTITUTE A 'DEVIATION FROM THE CONTACT', NOR SHALL ANY SUCH ACT DISENTITLE THE COMPANY TO THE BENEFIT OF ANY OF THESE CONDITIONS.




CONDUCT

    14    IN CONNECTION WITH ANY INSPECTION, OR CONTEMPLATED REPAIR, OR OTHER PURPOSES FOR WHICH A VEHICLE IS ACCEPTED BY THE COMPANY, (TESTING, MOT, TAKING THE VEHICLE FOR BODY REPAIRS OR TO OTHER SPECIALISTS, DEMONSTRATIONS, ETC.), THE CUSTOMER IS DEEMED, UNLESS EXPRESS NOTICE IN WRITING IS GIVEN TO THE CONTRARY, TO HAVE AUTHORISED THE DRIVING OF THE VEHICLE ON THE ROAD OR ELSEWHERE.

    15    CUSTOMERS ARE STRONGLY ADVISED TO REMOVE ALL ITEMS OF VALUE NOT CONNECTED WITH THE VEHICLE WHEN LEAVING IT ON COMPANY'S CARE SINCE THE COMPANY CANNOT ACCEPT LIABILITY OR ANY LOSS OR DAMAGE EXCEPT IN CONSUMER TRANSACTIONS WHEN THIS IS SHOWN TO HAVE BEEN CAUSED BY A LACK OF REASONABLE CARE ON THE PART OF THE COMPANY.

    16    CUSTOMERS HAVE THE RIGHT TO CANCEL SPECIFIC REPAIR WORK AT ANY TIME. IF SUCH CANCELLATION IS PRIOR TO WORK COMMENCING THEN NO CHARGE IS MADE. IF WORK HAS BEEN STARTED THEN COSTS WILL ONLY INCLUDE THE LABOUR FOR THE WORK CARRIED OUT UP TO THE TIME OF CANCELLATION. THE COMPANY WILL WHEREVER POSSIBLE MINIMISE THE TOTAL COSTS TO THE CUSTOMER, HOWEVER PARTS ORDERED, OBTAINED OR USED THAT CANNOT BE CANCELLED, RETURNED OR RESOLD TOGETHER WITH ANY HANDLING CHARGES AND ANY OTHER DIRECT COSTS THAT HAVE BEEN INCURRED WILL BE CHARGED TO THE CUSTOMER. CONSIDERATION WILL BE GIVEN TO ANY 'OUT OF POCKET' EXPENSES INCURRED.

    17    ONCE WORK HAS STARTED ON YOUR VEHICLE YOU WILL BE INFORMED IMMEDIATELY OF ANY ADDITIONAL WORK IDENTIFIED.

    18    ANY ADVICE OR RECOMMENDATION GIVEN BY PTA OR ITS EMPLOYEES OR AGENTS TO THE CUSTOMER OR ITS EMPLOYEES OR AGENTS AS TO THE STORAGE, APPLICATION OR USE OF GOODS AND SERVICES WHICH IS NOT CONFIRMED IN WRITING BY PTA IS FOLLOWED OR ACTED UPON ENTIRELY AT THE CUSTOMER'S OWN RISK. ACCORDINGLY PTA SHALL NOT BE LIABLE FOR ANY SUCH ADVICE OR RECOMMENDATION WHICH IS NOT SO CONFIRMED.




PARTS

    19    IF CUSTOMERS WISH TO INSPECT OLD / REPLACED PARTS THEY MUST INFORM DMG AUTOCARE LTD UPON BOOKING OR AT THE LATEST ON ARRIVAL AT YOUR APPOINTMENT. UNLESS NOTIFIED TO THE CONTRARY, ALL PARTS REMOVED BY THE COMPANY IN THE COURSE OF REPAIR SHALL, IF NOT CLAIMED BY THE CUSTOMER AFTER THE COMPLETION OF THE REPAIR, BE DEEMED TO BE WHOLLY ABANDONED TO THE COMPANY AND THEY SHALL BECOME THE COMPANY'S ABSOLUTE PROPERTY ACCORDINGLY.

    20    WITH THE EXCEPTION OF WARRANTY AND SERVICE EXCHANGE PARTS, PARTS REMOVED WILL BE DISPOSED OF BY THE COMPANY. ALL DISPOSAL AND WASTE PARTS ARE DISPOSED OF IN ACCORDANCE WITH THE CURRENT ENVIRONMENTAL REGULATIONS AND LEGISLATIVE REQUIREMENTS. A FEE MAY BE CHARGED FOR THIS SERVICE.




COLLECTION AND DELIVERY

    21    WHERE A DRIVER WHO, SO FAR AS THE COMPANY IS AWARE, HAS THE AUTHORITY TO COLLECT THE VEHICLE, COLLECTS THE SAME, THE COMPANY SHALL NOT BE RESPONSIBLE TO THE CUSTOMER FOR ANY LOSS OR DAMAGE RESULTING, ON THE GROUNDS THAT SUCH DRIVER HAD IN FACT NO SUCH AUTHORITY, AND THIS NOTWITHSTANDING THAT DELIVERY MAY HAVE BEEN MADE WITHOUT PAYMENT OF THE COMPANY'S ACCOUNT. IT SHALL NOT BE OBLIGATORY UPON THE COMPANY TO SEEK CONFIRMATION OF THE AUTHORITY OF ANY PERSON REASONABLY BELIEVED TO BE THEN, OR TO HAVE BEEN AT SOME TIME CONNECTED WITH THE CUSTOMER.

    22    IF A VEHICLE IS NOT COLLECTED, AND THE COMPANY'S CHARGE'S ARE NOT PAID WITHIN 24 HOURS AFTER THE DELIVERY OF THE VEHICLE TO THE COMPANY AND COMPLETION OF THE WORK UNDERTAKEN, THE COMPANY MAY CHARGE ITS CURRENT STORAGE RENT AT £12 A DAY IN RESPECT OF CARS & £20 FOR COMMERCIAL VEHICLES FROM THE DATE OF COMPLETION OF THE REPAIRS UNTIL COLLECTION OR DISPOSAL.










PAYMENT

    23    UNLESS OTHER TERMS OF PAYMENT HAVE BEEN MUTUALLY AGREED IN ADVANCE, ALL WORK MUST BE PAID FOR ON COMPLETION OF THE WORK CARRIED OUT, IN CASH OR BY A VALID BANK CARD OR BY BARCLAYCARD, SWITCH, VISA, ETC. OR WHERE EVIDENCE OF ACCEPTANCE IS DISPLAYED. WHERE A CREDIT ACCOUNT HAS BEEN OPENED, FUTURE SUPPLY OF SERVICES WILL BE DEPENDANT UPON SETTLEMENT OF THE ACCOUNT STRICTLY IN ACCORDANCE WITH THE CREDIT TERMS GRANTED : 30 DAYS AS STANDARD UNLESS ALTERNATIVE CREDIT TERMS EXPRESSED IN WRITING.

    24    THE RISK IN THE GOODS SHALL PASS TO THE PURCHASER ON DELIVERY. OWNERSHIP OF THE GOODS SHALL NOT PASS TO THE PURCHASER UNTIL THE PURCHASE PRICE HAS BEEN PAID TO THE SELLER AND ANY CHEQUE OR OTHER NEGOTIABLE SECURITY HAS BEEN HONOURED.

    25    ANY WORK DONE OR GOODS SUPPLIED IN RELATION TO A VEHICLE, BY THE ORDER OF ANY DRIVER IN THE CUSTOMER'S EMPLOY, OR BY ANY PERSON WHO IS REASONABLY BELIEVED TO BE ACTING AS THE CUSTOMER'S AGENT, OR BY THE ORDER OF ANY PERSON TO WHOM THE COMPANY IS ENTITLED TO MAKE DELIVERY OF THE VEHICLE, SHALL BE PAID FOR BY THE CUSTOMER.

    26    PAYMENT FOR ALL REPAIRS AND/OR SPARE PARTS SUPPLIED IS DUE ON COMPLETION OF WORK, BUT THE COMPANY MAY DEMAND A DEPOSIT BEFORE COMMENCING OR IN THE COURSE OF ANY WORK. A REPAIR IS COMPLETED FOR THE PURPOSE OF THESE CONDITIONS WHEN NOTICE HAS BEEN GIVEN THAT THE VEHICLE IS READY FOR COLLECTION.

    27    THE COMPANY SHALL HAVE A GENERAL LIEN (LEGAL RIGHT TO KEEP OR SELL SOMEBODY ELSE'S PROPERTY AS SECURITY FOR A DEBT) ON A VEHICLE AND ALL ITS CONTENTS FOR ALL MONIES OWING TO THE COMPANY BY THE CUSTOMER ON ANY ACCOUNT WHATSOEVER. THE COMPANY SHALL BE ENTITLED TO CHARGE GARAGE RENT DURING ANY PERIOD IN WHICH THE VEHICLE IS RETAINED BY VIRTUE OF THE LIEN. ANY NOTICE TO THE CUSTOMER POSTED TO HIS LAST KNOWN ADDRESS SHALL BE GOOD NOTICE.

    28    IF THE CUSTOMER'S INDEBTEDNESS TO THE COMPANY IS NOT SATISFIED WITHIN THREE MONTHS FROM THE FIRST ACCOUNT RENDERED TO THE CUSTOMER, THE COMPANY MAY WITHOUT NOTICE, SELL THE VEHICLE AND/OR THE CONTENTS THEREOF BY PUBLIC AUCTION OR PRIVATE TREATY. THE NET PROCEEDS OF THE SALE SHALL BE APPLIED TOWARDS SATISFYING MONIES DUE FROM THE CUSTOMER TO THE COMPANY, AND ANY BALANCE SHALL BE PAID BY THE COMPANY TO THE CUSTOMER ON DEMAND.




QUALITY, COMPLAINTS, WARRANTY

    29    YOU SHOULD BE DELIGHTED WITH THE PRODUCTS AND SERVICE YOU RECEIVE FROM US. IF YOU HAVE ANY QUERY OR COMPLAINT PLEASE SPEAK TO THE DIRECTOR IN THE FIRST INSTANCE. IF HE OR SHE CANNOT RESOLVE THE MATTER TO YOUR SATISFACTION PLEASE CONTACT OUR HEAD OFFICE ON THE ABOVE ADDRESS. FURTHER TO THIS, WHERE REQUIRED THE COMPANY OFFER AN ARBITRATION AND CONCILIATION SERVICE THROUGH THE RMIF.

    30    12 MONTH / 12,000 MILE GUARANTEE ON ALL WORK. IN THE UNLIKELY EVENT OF A REPLACED PART FAILING DUE TO INCORRECT FITMENT OR THE PART ITSELF BEING FAULTY THE COMPANY OFFER THE REASSURANCE OF FREE PARTS AND LABOUR FOR REPLACEMENT WITHIN 12 MONTHS OR 10,000 MILES COMMENCING FROM THE DATE OF ORIGINAL FITMENT, WHICHEVER IS EARLIER. THE CUSTOMER IS ENTITLED TO THE BENEFIT OF ANY WARRANTY TO WHICH THE COMPANY IS ENTITLED AS AGAINST THE MANUFACTURER OF PARTS AND MATERIALS SUPPLIED OR ANY SUB-CONTRACTOR. MANUFACTURERS CONDITIONS OF SALE APPLY TO ALL GOODS SOLD AND THE COMPANY'S GUARANTEES DO NOT DETRACT FROM YOUR STATUTORY RIGHTS.

    31    TYRES, EXHAUSTS + BATTERIES. IF YOU BELIEVE THAT A TYRE OR WHEEL WE HAVE FITTED IS FAULTY, WE MAY OFFER YOU THE OPTION OF PURCHASING A REPLACEMENT WHILE THE ORIGINAL PART IS SENT TO THE MANUFACTURER FOR ANALYSIS. IF THE MANUFACTURER CONFIRMS THAT THE PRODUCT IS FAULTY THE COST OF YOUR REPLACEMENT WILL BE REFUNDED. ALL EXHAUST SYSTEMS COME WITH A 2 YEAR UNLIMITED MILEAGE GUARANTEE. CATALYTIC CONVERTERS ARE COVERED BY A TWO YEAR GUARANTEE AND MAY NEED TO BE RETURNED TO THE MANUFACTURERS FOR INSPECTION. BATTERY GUARANTEES VARY BY SPECIFICATION OF BATTERY. PLEASE CHECK YOUR INVOICE FOR DETAILS.

    32    WHEEL ALIGNMENT AND WHEEL BALANCING. WHEEL ALIGNMENT IS AFFECTED BY ROAD CONDITIONS AND DRIVING CIRCUMSTANCES AND THEREFORE ADJUSTMENT CANNOT BE GUARANTEED. HOWEVER, SHOULD YOU HAVE REASON TO BELIEVE THAT FURTHER ADJUSTMENT IS NECESSARY WE WILL CHECK AND RE-ADJUST IF REQUIRED FREE OF CHARGE WITHIN 30 DAYS OF YOUR PURCHASE.




GUARANTEE CLAIM PROCEDURES

    33    PLEASE ENSURE YOU RETAIN YOUR INVOICE, AS PROOF OF PURCHASE IS NECESSARY BEFORE WARRANTY WORK CAN BE CARRIED OUT. UNLESS FAULTY, IT IS NOT POSSIBLE TO OFFER REFUNDS OR EXCHANGES AFTER PURCHASE FOR ANY PARTS THAT HAVE BEEN USED ON A CUSTOMERS CAR. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS. THE GUARANTEES ARE NOT TRANSFERABLE AND APPLY ONLY TO THE PERSON WHO PURCHASED THE ORIGINAL PARTS. THEY DO NOT EXTEND TO ANY MONETARY OR COMPENSATORY CLAIM, IN PARTICULAR CONSEQUENTIAL OR ADDITIONAL LOSSES.

    34    CALL OR EMAIL DMG AUTOCARE LTD WITH YOUR INVOICE NUMBER. THE COMPANY WILL DISMANTLE AND REPAIR OR REPLACE AT ITS DISCRETION ANY DEFECTIVE PARTS AND REASSEMBLE THEM SUBJECT TO THESE GUARANTEE CONDITIONS. BEFORE ANY WORK CAN BE CARRIED OUT UNDER GUARANTEE A FULL INSPECTION REPORT WILL BE COMPLETED.

    35    IF ANY WORK IS REQUIRED TO BE CARRIED OUT OTHER THAN BY DMG AUTOCARE LTD, BEFORE AN  WORK OR INSPECTION CARRIED OUT APPROVAL MUST BE OBTAINED FROM COMPANY HEAD OFFICE ON 07960170019. THE COMPANY IS NOT RESPONSIBLE FOR ANY PART REMOVED FROM THE VEHICLE OR TAMPERED WITH BY ANY PERSON NOT EMPLOYED BY THE COMPANY. PARTS FAILING AS A RESULT OF MISUSE / EXTREME DRIVING CONDITIONS, CRIMINAL OR MALICIOUS DAMAGE, FIRE, THEFT OR WHERE PARTS HAVE BEEN REPAIRED BY ANOTHER GARAGE OR INDIVIDUAL OR USED FOR COMPETITIVE MOTOR SPORTS OR ON A TAXI ARE EXCLUDED.

    36    THESE GUARANTEES DO NOT COVER ANY DEFECT CAUSED BY REASONABLE WEAR, TEAR OR CORROSION, OR ANY COSTS INCURRED THROUGH LOSS OF USE.




GENERAL

    37    IF ANY PROVISION OF THESE CONDITIONS IS HELD BY ANY COMPETENT AUTHORITY TO BE INVALID OR UNENFORCEABLE IN WHOLE OR IN PART THE VALIDITY OF THE OTHER PROVISIONS OF THESE CONDITIONS AND THE REMAINDER OF THE PROVISION IN QUESTION SHALL NOT BE AFFECTED.

    38    THE CONTRACT AND THESE CONDITIONS SHALL CONSTITUTE THE ENTIRE AGREEMENT BETWEEN THE CUSTOMER AND DMG AUTOCARE LTD  IN RESPECT OF THE SUPPLY OF THE GOODS AND SHALL SUPERSEDE ALL PREVIOUS ORAL OR WRITTEN REPRESENTATIONS OR AGREEMENTS RELATING THERETO. IN PARTICULAR, THE CUSTOMER MAY NOT RELY ON ANY STATEMENTS MADE BY ANY EMPLOYEE, REPRESENTATIVE OR AGENT OF DMG.

    39    SAVE WHERE THE CONTEXT FORBIDS, THE EXPRESSION 'VEHICLE' WHEREVER USED IN THESE CONDITIONS INCLUDES CAR, LORRY, VAN, TRAILER, CARAVAN, INVALID CARRIAGE AND CYCLE, AND AS A SEPARATE UNIT OR OTHERWISE, ENGINE, AXLE, GEARBOX, CLUTCH, GENERATOR, STARTER, BATTERY, AND EACH AND EVERY COMPONENT OF A VEHICLE.

    40    COURTESY VEHICLES WILL NOT NORMALLY BE MADE AVAILABLE EXCEPT IN EXCEPTIONAL CIRCUMSTANCES AND AT THE DISCRETION OF A COMPANY DIRECTOR. WITH FORMAL AUTHORISATION THEY MAY BE OFFERED ON THE UNDERSTANDING THAT CUSTOMERS HOLD A FULL UK DRIVING LICENCE WITH NO MORE THAN TWO SP30 ENDORSEMENTS (NO OTHER ENDORSEMENTS WILL BE ACCEPTABLE) AND ARE BETWEEN THE AGES OF 25 TO 70. IF INSURANCE IS NOT TRANSFERRED TO THE CUSTOMER'S OWN POLICY, THE COMPANY EXCESS AT THAT TIME WILL APPLY. A COURTESY CAR LOAN SHEET MUST BE COMPLETED AND VEHICLE CONDITION NOTED BEFORE AND AFTER RETURN.

    41    NO ALTERATION OR QUALIFICATION OF THESE PRINTED TERMS AND CONDITIONS SHALL BE EFFECTIVE UNLESS IN WRITING, SIGNED ON BEHALF OF THE COMPANY BY A DIRECTOR OR A DULY AUTHORISED OFFICER OF THE COMPANY. NO OTHER PERSON HAS ANY AUTHORITY TO ALTER OR QUALIFY IN ANY WAY THE ABOVE PRINTED CONDITIONS OR TO ENTER INTO ANY CONTRACT FOR REPAIR FOR ANY OF THE PURPOSES SET OUT IN THE PREAMBLE ABOVE ON BEHALF OF THE COMPANY OTHERWISE THAN ON SUCH CONDITIONS.